Quality Statement

The success of City Rewinds & Drives Ltd depends upon our Resources, our References, and our Reputation, which is the reason that Quality is central to our company vision. By implementing and maintaining a strong Quality system and culture, we are aiming at the satisfaction of every one of our stakeholders. The Quality system is a base which allows us to reach and exceed all our stakeholders’ expectations in a repeatable and predictable way.

Our Quality Objectives

Our Quality Vision is created and maintained to fulfil 3 objectives:-

• Maintaining high quality in our repairs, services, and supply of electric motors, drives and associated products
• By being on time, to specification, and to budget.
• By delivering products and services that are considered to be competitive and best in market.
• By establishing and maintaining knowledge of our customer’s requirements.

• Maintaining a high quality relationship with our customers
• By being responsive, responsible, and flexible.
• By being sincere and maintaining professional ethics.
• By endeavouring to do our best for our customers.

• Maintaining a high level of satisfaction for our employees
• By rewarding initiatives and creativity.
• By offering a good standard of working environment.
• By offering ongoing training and development opportunities.
• By setting high quality employee selection criteria.